Understanding the Fees Charged By Answering Services Like many other types of businesses, answering services charge a number of different supplemental fees. Some of these are acceptable, while others are the kind of fees that you need to keep an eye on to make sure that your
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How One Missed Call Cost a SPA $900 or More More importantly then how much this missed call cost the spa is how easily could have been avoided. As I write this it’s the Friday before Mothers Day 2015 and as the procrastinator that I am, I
Read more →Reduce Business Debt by $11,616/Year With Answering Services–Here’s How If you don’t have walk-in customers to your business you can reduce your yearly debt by at least $16,776 and have calls answered live 24/7 and it’s less complicated than you’re thinking. If you’re like most people that
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Create a Buying Frenzy With These Simple Techniques – A Technique so Obvious, Yet Even the Wisest Businessman Misses it Yes, you can greatly improve advertising results and this article explains how to employ simple, yet incredibly powerful techniques that will double, if not triple your results
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Chiropractor Answering Service More than many medical professionals, chiropractors often first hear from patients when a problem has already become urgent. Sudden back and/or neck pain might prompt a phone call to your office right away, no matter what day of the week it is or what
Read more →Study Shows Bad Customer Service Cost Businesses Big Bucks From rude employees to excessively long wait times we have all had our bouts with some form of bad customer service. Most people are surprised to learn that the cost of poor customer service is far more damaging than
Read more →Inbound Customer Service – Because it Cost More To Find a New Customer Than to Keep One Fact: It costs 5 times as much to acquire a new customer as it does to retain the ones you already have. We are often times amazed at how little
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Broken Guitar Cost an Airline $180 Million – How One Bad Customer Experience Impacts Business In 2008 a single customer with a bad experience supposedly cost United Airlines an Estimated $180 MILLION dollars! Musician David Caroll was traveling on a flight with the airline when allegedly employees tossed
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Handling Higher Call Volumes After TV Ads Air Television is still a great place to advertise, enabling you to reach thousands of local viewers and even millions of potential customers across the nation. Toss a decent ad up, list a number for your business, and watch the
Read more →Hotel Answering Service The internet impacted the hospitality industry more than almost any customer service-oriented industry, with customers much more easily able to look up multiple properties and potential hotels and compare prices and accommodations in mere minutes and from the comfort of their homes. One thing
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