Custom Telephone Answering Service For Every Industry.
For Attorneys. For Doctors. For Contractors. For Small Business. We know that the customer support services needed to help a doctors patients is different from that of an attorneys client, a plumbers new customers, or a call for emergency restoration services. Most people are surprised to learn that each phone answering service provider has is unique software and tools. While one inbound call center may have the perfect software for a health-care business, it may not be the best option for a law office. We understand your frustration and we’ll help connect with a live telephone answering service company that is ideal for your specific field of expertise.
Inbound Customer Support – Live 24 Hours a Day, 7 Days a Week
No need to worry over missing after hours emergency telephone calls, medical emergencies, new customers, or important callers when you have a professional inbound call center offering 24 hour call answering support. Connect your business with a robust team of men and women that are highly trained to manage messages for your company. You’ll enjoy personalized greetings, call screening, call patching – transferring and more. No costly equipment is needed and no long term contracts are required. Give your small business a big voice and a professional image with a versatile contact center service provider.
For Attorneys: As an attorney you often find yourself in court or with clients making it difficult to answer phone calls from potential clients. This is where a live legal intake service can help. Agents will professionally answer your telephone calls, schedule appointments, offer directions to your office, and much more.
For Medical: The health-care industry is a business with very stringent HIPAA laws requiring that patient information be protected in a secure format. We can help you to find a medical answering service or nurse triage service that fully complies with today’s standards. Agents are trained to support the needs of doctors in all medical industries.
For Funeral Homes: A director’s answering service should be one that is compassionate and understanding of callers dealing with death-related matters. Calls should be treated with sensitivity and with a gentle voice. From funeral homes to cremation services, or cemetery services we can have a solutions tailored for you.
For HVAC: The heating an A/C industry is a market that can get emergency calls at any other of the day or night. Cold and hot weather can create extremely high call volumes making it impossible to capture new business, but a 24×7 telephone answering service for HVAC can be an amazing solution that will pay for itself many times over.
For Disaster Recovery: We can never plan for a disaster or major property damage but when it occurs you need to be ready. An emergency restoration answering service can transfer urgent calls, capture calls from new customers, and even help to prioritize your most important calls to return using industry specific software.
For Contractors: Roofers, electricians, plumbers, tree surgeons are all subjected to a sudden influx of high volume calls or phone calls after hours. No doubt that for contractors a missed call is a missed opportunity but a live remote receptions service answering call 24 hours a day can be an instant and affordable solution.
For Apartments: Property management office deal with many unexpected late night calls. From Tenants locking themselves out of their apartment to property damage or security matters a remote receptionist can offer support on holidays, weekends, and nights. Set up an emergency hotline or have your over flow calls answered 24/7.
For Dentists: If you operate a dental practice specializing in orthodontics, pediatric dentistry, oral maxillofacial, or periodontics we can help you have your important calls answered by a receptionist that is specifically trained to handle calls in the dental industry. Don’t pay more for less when you can get a customized solution.