How One Missed Call Cost a SPA $900 or More More importantly then how much this missed call cost the spa is how easily could have been avoided. As I write this it’s the Friday before Mothers Day 2015 and as the procrastinator that I am, I
Read more →Simple, Proven Tips For Building Trust With Your Customers There isn’t a business out there who doesn’t have a slew of competitors, and with the wide reach of the Internet it’s far easier for customers to comparison shop and choose product and service providers that they feel the
Read more →Today Customers Use Our Social Media Ask Questions – Are You Responding Fast Enough? In today’s digital age consumers flock to our social media pages to learn about our services, but they’re also asking business questions and your response time matters. Facebook, LinkedIn, Twitter, and other social media
Read more →3 Simple, Yet Effective Tips to Help Retain Clients Getting a client is one thing. Keeping them around—and getting them to buy more—is something else altogether. In the push to drive sales and capture new leads, the value of client retention and legacy sales/revenues are often overlooked, but every
Read more →Chiropractor Answering Service More than many medical professionals, chiropractors often first hear from patients when a problem has already become urgent. Sudden back and/or neck pain might prompt a phone call to your office right away, no matter what day of the week it is or what
Read more →Study Shows Bad Customer Service Cost Businesses Big Bucks From rude employees to excessively long wait times we have all had our bouts with some form of bad customer service. Most people are surprised to learn that the cost of poor customer service is far more damaging than
Read more →Inbound Customer Service – Because it Cost More To Find a New Customer Than to Keep One Fact: It costs 5 times as much to acquire a new customer as it does to retain the ones you already have. We are often times amazed at how little
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