The Real Priorities of Your Customers

Do You Know Your Customers and What They Really Want? Understand The Priorities of Your Customers & Solve Their Problems – It’s important for business owners to delve into what customers really want. Most products and services are available from a wide range of providers. What customers are often really looking for is the special touches of […]

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US Businesses Lose $900 Per Employee For Service Wait Times

Poor Customer Service Response Time Cost American Businesses Over $100 Billion Annually – Infographic Appreciating your customers and loyal clients starts with being there when they require your time or services. As the customer service infographic below illustrates customers who are forced to hold for long periods of time to reach one of your staff members get highly frustrated and […]

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How Bad Customer Service Effect Business – Infographic

Study Shows Bad Customer Service Cost Businesses Big Bucks From rude employees to excessively long wait times we have all had our bouts with some form of bad customer service. Most people are surprised to learn that the cost of poor customer service is far more damaging than losing a sale or two. The infographic below […]

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