Click To Call Ads Keep Calls Flowing All The Time

“Click-to-Call” Ads Will Either Kill Your Business or Grow It. Can You Answer Calls 24/7? Smartphones, voice-over-Internet-protocol (VOIP) software and apps that allow people to call from their computers, and even changes to the way traditional handset phones work has had a surprising impact on the way people find and contact businesses in the Digital […]

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Improve Customer Service – Grow Your Business

Taking Customer Service to the Highest Level – 3 Surefire Solutions A lot has changed for many businesses since the rise of the internet and other computer-related technologies, but there’s one business strategy that will never go out of style: provide the best customer service in your industry and your business will reap the rewards. […]

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Proven Solutions For Retaining Clients Long Term

3 Simple, Yet Effective Tips to Help Retain Clients Getting a client is one thing. Keeping them around—and getting them to buy more—is something else altogether. In the push to drive sales and capture new leads, the value of client retention and legacy sales/revenues are often overlooked, but every successful business remains so because they understand that […]

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Chiropractor Office Answering Services

How a Chiropractic Answering Service Works More than many medical professionals, chiropractors often first hear from patients when a problem has already become urgent. Sudden back and/or neck pain might prompt a phone call to your office right away, no matter what day of the week it is or what time of day (or night) […]

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Political Organization Polling

Answering Service for Political Organizations Working the phones is as natural for a political organization as breathing, but that doesn’t mean it’s always done efficiently or cost-effectively. Especially when it comes to inbound calling, an answering service with professionals trained to handle political calls can often provide much more reliable and consistently high-quality over-the-phone service […]

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How Bad Customer Service Effect Business – Infographic

Study Shows Bad Customer Service Cost Businesses Big Bucks From rude employees to excessively long wait times we have all had our bouts with some form of bad customer service. Most people are surprised to learn that the cost of poor customer service is far more damaging than losing a sale or two. The infographic below […]

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The Truth Behind The Cost of Poor Customer Service

Broken Guitar Cost an Airline $180 Million – How One Bad Customer Experience Impacts Business In 2008 a single customer with a bad experience supposedly cost United Airlines an Estimated $180 MILLION dollars! Musician David Caroll was traveling on a flight with the airline when allegedly employees tossed his $3,500 guitar and broke it at the […]

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